Informational Guide to Charlotte Airport (CLT) - NON OFFICIAL

Charlotte Airport Services

Wi-FI

There is free Wi-Fi.

Free Wi-Fi is available in Charlotte Airport to passengers throughout the terminal.

Connect to network: "CLT Free WiFi". 

Volunteers at Charlotte Airport

Volunteers Program

Various volunteers provide helping information to travellers that need it.

They are dressed with a yellow oxford shirt and there is written “Ask Me” very clearly, providing information about the different stores, boarding gates and restaurants/cafés.

Pet volunteers

It consists of a Pet Therapy program for various dogs that are volunteers at the airport. Each dog has a function: Welcome passengers, visit Alzheimer’s pacients/passengers at the memory care facility, visit nursing homes, etc.

Lost and found

Have you lost any personal item within Charlotte Airport facilities? The CTM Airport lost and found office is ready to help you.

Location: Baggage Claim Area B.

Service hours: From 07:00 am to 11:00 pm

Contact: +1 704-359-8765 | lostandfound@cltairport.com

Nursing mother’s Room

A special room for mothers to nurse their babies.

Location: Atrium - on the upper level.

Showers

Showers are available at Minute Suites.

Airport Hotel

There are Minute Suites located along Charlotte Airport.

Smoking area 

There aren’t smoking designated areas at CTM. 

Luggage storage

There are no lockers available at Charlotte Airport. 

Other Services

- ATMs
- Currency Exchange 
- Charging Stations
- Mother Rooms
- Pet Relief Areas
- Interfaith Chapel
- Accessibility
- Information Desk
- Rest Zone
- Shoe Shine Service
- Spa services
- Minute Suites

Lounges

USO Lounge: Main Terminal. Open from 06:00 am to 10:00 pm. Services: Premium food, Wi-Fi, Children’s Area, snacks, TV, Internet Terminals, among others. 

American Airlines Admirals Club: Main Terminal, Concourse B. Services: Snacks, premium food, TV, Wi-Fi, Internet Terminals, printers and copiers. 

American Airlines Admirals Club: Main Terminal, Concourse C. Services: Snacks, premium food, Wi-Fi, Internet Terminals, printers and copiers, TV, among others. 

The Centurion Lounge: Main Terminal. Concourse D/E. Services: Premium food, Wi-Fi, showers, snacks, drinks, TV, children’s area, among others.

The Club CLT: Main Terminal. Open from 5:00am to 9:30pm. Concourse A. Services: snacks, Wi-Fi, showers, flight monitors, among others. 

Purchase your pass for Charlotte Airport lounges